Last Updated: April 5, 2025
Welcome to PINGIDIP, a digital service platform operated by Syarikat Pingidip, a company registered under the laws of Malaysia ("we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, software applications, tools, and related services collectively referred to as the "Service".
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using the Service.
This document should be read in conjunction with our Privacy Policy, which explains how we collect, use, disclose, and protect your personal data in compliance with the Personal Data Protection Act 2010 (PDPA).
1. Acceptance of Terms
By using PINGIDIP, you affirm that:
- You are at least 18 years old or have the legal capacity to enter into binding agreements;
- If accessing the Service on behalf of an organization, you have the authority to bind that entity to these Terms.
These Terms constitute a legally binding agreement between you and PINGIDIP.
2. Description of Service
PINGIDIP provides a suite of online tools and monitoring solutions designed to assist users in managing their digital infrastructure, including domain status checks, uptime monitoring, network diagnostics, and performance tracking.
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time without prior notice. We are not liable for any such changes affecting your access or usage.
3. User Accounts
To access certain features, you may be required to register and maintain an account. In doing so, you agree to:
- Provide accurate, complete, and up-to-date information;
- Maintain the confidentiality of your login credentials;
- Notify us immediately if you suspect unauthorized access to your account.
You are solely responsible for all activities conducted under your account.
4. Prohibited Activities
You agree not to engage in any of the following while using the Service:
- Violating applicable Malaysian laws, including but not limited to the Communications and Multimedia Act 1998, Computer Crimes Act 1997, and Digital Signature Act 1997;
- Interfering with or disrupting the Service or its servers;
- Attempting unauthorized access to any system or network;
- Reverse engineering, decompiling, or modifying the Service without prior written consent;
- Using bots, crawlers, or automated scripts to scrape or exploit the Service;
- Misrepresenting your identity or affiliation with any person or entity.
5. Intellectual Property Rights
All content, trademarks, logos, text, graphics, software code, and other materials available on or through the Service are the property of PINGIDIP or its licensors and are protected under Malaysian intellectual property laws, including the Copyright Act 1987 and Trademarks Act 2019.
You may not reproduce, distribute, modify, or otherwise exploit any of these materials without our express written permission.
6. Subscription and Payment
Certain features of the Service may require a paid subscription. By subscribing, you agree to:
- Pay all applicable fees in accordance with the selected plan;
- Provide valid and updated payment information;
- Authorize recurring payments unless canceled before the next billing cycle.
Refunds are issued at the sole discretion of PINGIDIP and subject to our Refund Policy.
All payments are made in Malaysian Ringgit (MYR) unless otherwise specified.
7. Termination
We reserve the right to suspend or terminate your account or access to the Service at any time, with or without cause or notice, particularly if we believe you have violated these Terms or engaged in unlawful activity under Malaysian law.
You may cancel your account at any time via your account settings or by contacting [email protected].
Upon termination, your right to access and use the Service will cease immediately.
8. Disclaimer of Warranties
The Service is provided "as is" and "as available", without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
We make no representations or warranties regarding the accuracy, reliability, completeness, or timeliness of the information or services provided.
While we strive to ensure continuous operation, we do not guarantee uninterrupted access to the Service and shall not be held liable for any downtime or technical disruptions.
9. Limitation of Liability
To the maximum extent permitted under Malaysian law, including the Civil Law Act 1956, PINGIDIP shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the Service.
In no event shall our total liability exceed the amount paid by you for the Service during the preceding twelve (12) months.
10. Privacy and Personal Data
We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA). Our collection, use, disclosure, and processing of personal data are governed by our Privacy Policy.
By using the Service, you consent to the collection and processing of your personal data as outlined therein.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms shall be resolved in the courts located in Kuala Lumpur, Malaysia.
12. Changes to These Terms
We may revise these Terms from time to time to reflect changes in our services, business practices, or legal obligations. The revised Terms will be posted on this page with an updated "Last Updated" date. Your continued use of the Service after such revisions constitutes your acceptance of the new Terms.
13. Contact Us
If you have any questions about these Terms or need further assistance, please contact us: